Terms and Conditions of Sale
Seller: Kharim Jouini, Auto-entrepreneur (Sole Trader), SIRET 50770876600070, Route de l’Anse Marcel, 97150 Saint-Martin (FWI).
Website: mysxm.store
Contact: contact@mysxm.store
1. Scope
These Terms apply to all orders placed on mysxm.store. By placing an order you accept these Terms in full.
2. Products — Print-On-Demand
All products are made to order by our partner print workshops. No stock is held: production starts once your payment is confirmed.
3. Prices and Tax
Prices are displayed inclusive of all taxes (TTC). Saint-Martin is a French overseas collectivity outside the European Union VAT territory. The applicable tax is the TGCA (Taxe Générale sur le Chiffre d’Affaires) at 4%, a local tax applicable in Saint-Martin and not recoverable by business buyers.
4. Payment
Payment is processed securely via Stripe (3D Secure). Accepted methods: Visa, Mastercard, American Express. Payment is due in full at the time of order.
5. Delivery
Production time: 2-5 business days depending on the item, already included in the estimates below.
Priority zone (EU, UK, USA, Canada): 5-15 business days in total, production included.
Extended zone (rest of world): 14-26 business days in total, production included.
Shipping costs depend on the destination and the number of items; the amount is shown in the cart before you confirm your order.
6. Right of Withdrawal
You have 14 days from delivery to withdraw from your purchase, without giving any reason (Article L.221-18 of the French Consumer Code). Where an order ships in several parcels, the period runs from receipt of the last item.
To exercise it, send an unambiguous statement to contact@mysxm.store before the period expires. Items are returned within 14 days of that notice, in their original condition, unworn and unwashed.
Return postage is at your expense (Article L.221-23), except where the item is defective, damaged or does not match the order — in which case My SXM covers it in full.
Refund: My SXM refunds all sums paid, standard delivery charges included, within 14 days of recovering the items or receiving proof that they were sent back.
30-day satisfaction guarantee: beyond the statutory period, My SXM accepts returns up to 30 days after receipt, on the same terms. This commercial guarantee adds to your legal right of withdrawal and does not replace it.
Where a manufacturing defect is found on receipt (misprint, damaged item, wrong reference), My SXM covers replacement or full refund, on presentation of photographs of the defect within 14 days of receipt. Contact: contact@mysxm.store.
7. Complaints and Disputes
Contact: contact@mysxm.store. In the event of an unresolved dispute, the competent court is the Tribunal de Premiere Instance de Saint-Martin (97150). EU consumers may use the European Commission’s online dispute resolution platform: ec.europa.eu/consumers/odr.
Last updated: April 2026